If when you open videos on windows vista this error message pops up “COM Surrogate has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.” The message won’t go away even when users have closed the program. The error message will keep prompting out unless and until users close the relevant folder.

Now, learn to fix it

First open command prompt under administrator which can be done by clicking the start button typing in cmd then right click on Command Prompt and click run as administrater

Second paste regsvr32 %windir%/System32/vbscript.dll into command prompt and hit enter

Third a message should pop up that says DLL Register Server in C:\Windows\System32/vbscript.dll has been successful

and that should do it